The moment I observed this, I run above to my lender and requested them how Empire was permitted to get that A lot money. I also explained to the lender and Empire that there's not an opportunity I'll be chargeable for a bounced Check out. Once i known as Empire, the agent claimed that anyone will connect with me on Monday.
My home is 55 levels. Additionally needless to say, the completely new ground had to be Slash into to repair service the pipe. Why they bothered putting The brand new flooring in that region is usually a thriller to me since they understood pretty very well it would want to become Lower to repair service the pipe! I named Empire this early morning and somebody is imagined to contact me again with resolution. Probably today, it's possible not. Seriously?
I obtained Empire Today to setup the carpet for that Bed room, lounge, eating area and household home. We had some pals who experienced their carpeting installed by Empire and we appreciated what we observed once we went over their residence. Also, our good friends advised us that Empire experienced the ideal deal going. The blokes from Empire ended up authentic Expert as well as set up was incredibly nicely completed.
It did not. The tile is one/eight " thick. I l explained to them to go over it, they claimed no so it Expense her 1200$ excess and I experienced to scrub up the mess. She could not, has terminal most cancers. She obtained her floor.
Thank you for producing us conscious of your encounter, we regret that the worries haven't nevertheless been answered. We're going to follow up along with you shortly to debate. Thank you.
I known as Empire again to ask what occurred to my Friday appointment And the way can they ensure this does not take place this coming Monday the lady who known as with regards to the busted appointment apologized profusely and explained I had been "confirmed" for Monday so they'd be right here needless to say. Perfectly, I was confirmed for Friday, what is actually the main difference?! She did supply me (And that i took it) a $75.00 refund over the more than $3000.00 I put in on my carpet.
We favored him so we just named him again - we'll simply call him for another one as well. The individuals of Empire are consistent - they're generally punctually and did a great job always. In addition, the carpet is actually comfy and delicate. I'd advise this organization.
.. yet again. To say I am pissed off can be an understatement. I really required this to become looked after before the weekend was out. Empire Carpet was fast more than enough Read More to get my revenue but their customer support seriously requirements some function. If this is solved to my gratification I is going to be happy to amend my survey but for now I'd uncover it tough to recommend Empire to any person!
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Wont supply you with the quantity to profits call to find out if shopper is home. Set up department is always problematic, if a client has a problem with installation, management will never handle it until several hours or times later, then the customer is super ticked off, A great number of concerns and troubles unable to deal with all the reasons not to operate for them!!!!!!!!
Soon after addressing Empire now for a number of months I do know superior to have confidence in their ability to be accurate so I identified as on May twelfth, 2016 to inquire concerning the 14th along with the male to the cellular phone could not explain to me Substantially but claimed somebody would get in touch with me back again, and If your Woman mentioned the 14th then the 14th is if the work could well be concluded. Guess what? I contact her today for the reason that Again I get no call back from Empire and guess whose appointment was canceled as the lady preferred the income person to remeasure the repair service region to verify they'd product.
I am satisfied with how they take care of their staff. I've obtained lots of expertise And that i feel incredibly appreciated. I do think that my existing posture is just not complicated that's my primary reason for planning to go forward and be part of a company which include yours.
Do not bother Using these fellas Impolite, pushy, demanding, and unbelievably in excess of priced. I felt like is was sitting in front of any individual wanting to market me a time-share in my own living room. Not a fantastic practical experience in the least. Failing grade.
I favored a great deal of the co-personnel. Unfortunately there are people who were horrendous and management does absolutely nothing over it. What causes it to be worse is these folks have supervisory jobs.